OhioHealth Chiller Dublin

I’m a big fan of the Chiller locations, MINUS this one. I never had many issues here besides inattentive and rude staff. But today marks the day I’ll never be back. One of the female employees was figure skating and doing tricks on the clock (fine whatever that doesn’t bother me. have fun doing your job, you should). What DOES bother me is the fact kids were falling and getting hurt, while she is video recording and having her co-worker take pics of her. Making the kids, some who were hurt and crying, get up on their own. Never even made sure they were okay. On top of this, both female coworkers would repeatedly sit down and go on their phones and not pay any attention. The male employee (one of them) at the front desk was very condescending as well and rude. I’ll definitely stick to Easton and Chiller North. The better locations. Edited due to the owner response: I wouldn’t let the actions of a young, learning employee steer me away. But this is every time I’m there. And these were two GROWN WOMEN. Not youth employees.

I recently visited the OhioHealth Chiller in Dublin and was extremely disappointed with both their skate sharpening service and the overall quality of the skates. Not only were the skates so dull that I found it nearly impossible to skate properly, but the skates themselves were in poor condition. They seemed old and worn out, contributing to an uncomfortable and unsafe experience on the ice. It felt like they hadn't been sharpened or updated in ages, making it difficult to maintain balance and control. Walking in them was a challenge, and skating was frustratingly ineffective. I expect much better quality and attention to detail from a facility like this. Definitely not coming back until they improve their equipment and service standards.

Would rank this rink higher if they let me set up my GoPro behind the north goal...staff is not very responsive or understanding when it comes to filming your team....not to happy with staff. I'm a level 4 USA hockey coach and I think I can go set my camera up behind the goal in 5 minutes without hurting myself...not cool ☹️ \_•]